{"id":1543,"date":"2022-09-01T17:34:23","date_gmt":"2022-09-01T17:34:23","guid":{"rendered":"https:\/\/cannavis.eu\/returns-and-complaints\/"},"modified":"2022-09-01T17:34:23","modified_gmt":"2022-09-01T17:34:23","slug":"returns-and-complaints","status":"publish","type":"page","link":"https:\/\/cannavis.eu\/en\/returns-and-complaints\/","title":{"rendered":"Returns and complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1543\" class=\"elementor elementor-1543 elementor-292\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6db3932d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6db3932d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:3,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-69970466\" data-id=\"69970466\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cd5ad64 elementor-widget elementor-widget-heading\" data-id=\"5cd5ad64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns and complaints<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5335a035 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"5335a035\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-448250f4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"448250f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52631485 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52631485\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-61e158db elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"61e158db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5a7ff684\" data-id=\"5a7ff684\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7745f7 elementor-widget elementor-widget-text-editor\" data-id=\"d7745f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Uvjeti za povrat sredstava<\/b><\/p><ol><li><span style=\"font-weight: 400;\"> Kupac koji djeluje u svojstvu potro\u0161a\u010da mo\u017ee u roku od \u010detrnaest radnih dana od primitka robe bez ikakvog razloga raskinuti ugovor koji je sklopljen na daljinu ili izvan poslovnog prostora.<\/span><\/li><li><span style=\"font-weight: 400;\"> Rok za raskid ugovora po\u010dinje te\u0107i s danom kada kupac ili od njega ovla\u0161tena tre\u0107a osoba, a da to nije dostavlja\u010d, do\u0111u u posjed proizvoda. Ako je kupac u jednoj narud\u017ebi naru\u010dio vi\u0161e proizvoda koji se isporu\u010duju zasebno, rok po\u010dinje te\u0107i s danom kada kupac ili od njega ovla\u0161tena tre\u0107a osoba, a da to nije dostavlja\u010d, do\u0111u u posjed proizvoda koji je posljednji isporu\u010den. Dovoljno je da kupac zahtjev za raskidom ugovora podnese u roku. Pritom je odlu\u010duju\u0107i datum po\u0161tanske po\u0161iljke.<\/span><\/li><li><span style=\"font-weight: 400;\"> Zahtjev za raskidom ugovora mo\u017ee se uputiti putem elektroni\u010dke po\u0161te na <\/span><a href=\"mailto:cannavis@cannavis.eu\"><b>cannavis@cannavis.eu<\/b> <\/a><span style=\"font-weight: 400;\">ili po\u0161tom na gore navedenu adresu prodavatelja. Kupac pritom mo\u017ee koristiti prilo\u017eeni obrazac zahtjeva za raskidom ugovora, no nije obvezno.<\/span><\/li><li><span style=\"font-weight: 400;\"> Pravo na raskid ugovora ne vrijedi za proizvode izra\u0111ene prema specifikacijama kupaca ili prilago\u0111ene osobnim potrebama. Tako\u0111er ne vrijedi za proizvode koji se isporu\u010duju zape\u010da\u0107eni ako je pe\u010dat uklonjen nakon isporuke. I na kraju, ne vrijedi za proizvode koji se brzo kvare ili kojima rok trajanja uskoro isti\u010de.<\/span><\/li><li><span style=\"font-weight: 400;\"> Pravovaljani raskid ugovora od strane kupca za posljedicu ima da se novac upla\u0107en za proizvod, uklju\u010duju\u0107i tro\u0161kove dostave za standardnu isporuku, kupcu mora vratiti odmah i najkasnije u roku od \u010detrnaest dana od dana primitka obavijesti o raskidu. Pri raskidu kupoprodajnog ugovora, osim ako prodavatelj druga\u010dije ne ponudi, povrat otkupne cijene mo\u017ee se odgoditi do primitka robe ili do dostavljanja dokaza o povratu proizvoda, ovisno o tome \u0161to pristigne ranije.<\/span><\/li><li><span style=\"font-weight: 400;\"> Povrat novca kupcu vr\u0161i se na isti na\u010din na koji je kupac taj novac uplatio, bez ura\u010dunavanja zateznih kamata. Nadalje, prodavatelj ne\u0107e refundirati dodatne tro\u0161kove posebne isporuke.<\/span><\/li><li><span style=\"font-weight: 400;\"> Kupac prodavatelju mora vratiti proizvod bez odgode, najkasnije u roku od \u010detrnaest dana od dana podno\u0161enja zahtjeva o raskidu ugovora. Povrat robe vr\u0161i se putem po\u0161iljke. Smatra se da je proizvod pravovremeno vra\u0107en ako se doka\u017ee da je po\u0161iljka poslana u navedenom roku.<\/span><\/li><li><span style=\"font-weight: 400;\"> Kupac dobiveni proizvod mora vratiti u izvornoj ambala\u017ei zajedno s priborom na adresu <\/span><b>KARIKA VIS D.O.O. DONJE KUNJANOVO 6, 21480 VIS<\/b><\/li><li><span style=\"font-weight: 400;\"> Potro\u0161a\u010d snosi sve izravne tro\u0161kove povrata.<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6686e03a elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"6686e03a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1379e7ad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1379e7ad\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ca5645e\" data-id=\"7ca5645e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5a2cae33 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a2cae33\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3c486c7\" data-id=\"3c486c7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns and complaints Uvjeti za povrat sredstava Kupac koji djeluje u svojstvu potro\u0161a\u010da mo\u017ee u roku od \u010detrnaest radnih dana od primitka robe bez ikakvog razloga raskinuti ugovor koji je sklopljen na daljinu ili izvan poslovnog prostora. Rok za raskid ugovora po\u010dinje te\u0107i s danom kada kupac ili od njega ovla\u0161tena tre\u0107a osoba, a da [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_joinchat":[],"footnotes":""},"class_list":["post-1543","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns and complaints - Cannavis konoplja sa otoka Visa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cannavis.eu\/en\/returns-and-complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns and complaints - Cannavis konoplja sa otoka Visa\" \/>\n<meta property=\"og:description\" content=\"Returns and complaints Uvjeti za povrat sredstava Kupac koji djeluje u svojstvu potro\u0161a\u010da mo\u017ee u roku od \u010detrnaest radnih dana od primitka robe bez ikakvog razloga raskinuti ugovor koji je sklopljen na daljinu ili izvan poslovnog prostora. 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