Privacy policy

The protection of your personal data is very important to us, so we process your data exclusively on the basis of legal regulations. In this Privacy Statement, we would like to introduce you to the most important aspects of data processing on our website. Contact us If you contact us via the form on the website or by e-mail, your data will be stored for six months for the purposes of processing requests and in case of further questions. We will not share your information with a third party without your consent. Data storage Please note that in order to facilitate the purchase process and further implementation of the contract, the seller stores the user’s IP data, as well as name, address, credit card number, etc. in cookies. Furthermore, for the purpose of executing the contract, we store the following customer data: Name / Name of the company Company registration number Contact person Business address / Buyer’s address Information about the contact person (phone number, fax number, e-mail address, etc.) Bank details, credit card details Order information Tax number Customer service inquiries The data we received from you is necessary for the implementation of the contract, or pre-contractual measures. Without this information, we cannot conclude a contract with you. The transfer of data to third parties will not be carried out, except in the case of transfer of credit card data to the competent bank for the purpose of debiting the amount of the purchase price, to a delivery or shipping company for the purpose of delivering the product, as well as to our tax advisor for the purpose of fulfilling our tax obligations. Another exception is the transfer of data to IT companies for the purpose of developing marketing strategies. In doing so, IP addresses are pseudonymized so that precise localization of the user’s address is no longer possible, and in this way the user’s privacy is protected to the greatest extent possible. Upon completion of the purchase process, the data stored for this purpose will be deleted. Data processing takes place on the basis of legal regulations. Data storage term We keep your data as long as it is necessary for the purpose for which it was collected. Personal data collected for the purpose of fulfilling contractual obligations are kept until the full implementation of the contract. Tax data from the contractual relationship are stored until the expiration of the tax data retention period (7 years). Personal data that protect the legitimate interests of the seller are stored until the purpose for which they are used is fully fulfilled. Furthermore, keeping personal data for a longer period of time is allowed only if the user has given consent in this sense and has not revoked it in the meantime. Longer storage of this data is also permitted if the seller has to comply with a legal obligation or government order. At the end of the storage period, personal data will be deleted. The right to access, delete, correct and transfer data can no longer be exercised from that date. Data processing You voluntarily provided us with your data and based on your consent, this data is processed for the following purposes: customer care for own advertising needs; for example, to send offers, promotional brochures and newsletters (in paper and electronic form), for the purpose of referring to existing or past business with customers (referrals) conducting market analysis by third parties. You can revoke your consent to the use of your data at any time. Revocation means that we will no longer process your data for the above purposes. To revoke consent, please contact us at cannavis@cannavis.eu.   For data processing, we use the services of a data processing company. We forward your data to the following recipients or categories of recipients: To companies responsible for payment processing and delivery. IT companies that generally monitor the characteristics of customers of online stores or analyze them for the purpose of sales, such as Google LLC. or Facebook, Inc. Your data is partially processed outside the EU, i.e. the EEA, in the USA in accordance with the EU-US Privacy Shield protocol based on the decision on adequacy of the European Commission. cookies Our website uses so-called cookies. These are small text files that are stored on your device by your browser. They do not cause any damage. We use cookies to make it easier for our customers to use our site. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit. If you want, you can set your browser to notify you every time about the use of cookies, so you can only allow it in certain cases. Disabling cookies may limit the functionality of our website. Web analytics Our website uses Google Analytics services from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 for the purpose of web analytics. The data is processed and stored in the USA in accordance with the EU-US Privacy Shield protocol. For this purpose, cookies are used that enable the analysis of the use of the website. The information thus generated is transferred to the seller’s server and stored there. You can prevent this by setting your browser so that cookies are not stored. We have entered into an appropriate data processing agreement with the service provider. In case of possible use of IP addresses on the basis of “legitimate interest” (e.g. analysis of the seller’s market), your IP address will be retrieved, but with pseudonymization (for example, by deleting the last 8 bits). As a result, the exact localization of the IP address is not possible, thus ensuring the user’s privacy. Data processing takes place on the basis of legal regulations. The use of data on the basis of “legitimate interest” is carried out exclusively for the purpose of improving our offer and website. User data is stored for a period of 26 months. Bulletin You can subscribe to our newsletter on our website. For this we need your e-mail address and your statement that you agree to receive the newsletter. As soon as you subscribe to the newsletter, we will send you a confirmation email with a link to confirm your registration. You can unsubscribe from the newsletter at any time. You can cancel your subscription by sending a message to the following email address: cannavis@cannavis.eu. Your data associated with the newsletter subscription is then deleted. Canceling the subscription to the newsletter does not affect the legality of the processing of your data for which there is your consent until it is revoked. You can contact us at the following addresses: KARIKA VIS d.o.o. Donje kunjanovo 6, 21480 Vis Email: cannavis@cannavis.eu Instruction on legal remedy You have every right to information, correction, deletion, restriction, transfer of data, revocation and objection regarding the stored data. If you believe that data processing violates data protection law or your data protection rights are infringed in any way, you can file a complaint with us (cannavis@cannavis.eu) or the competent data protection authority.